Frequently Asked Questions
Everything you need to know about shopping with Vegetal Shop
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay for a secure checkout experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental United States. Express shipping options are available at checkout if you need your items sooner.
What is your return policy?
We offer a 30-day return policy on all unused and unopened items. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Are your products sustainably sourced?
Yes, at Vegetal Shop we prioritize eco-friendly partnerships. We work closely with suppliers who adhere to sustainable harvesting and ethical manufacturing practices.
Can I track my order in real-time?
Absolutely. Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
Do you offer international shipping?
Currently, we ship to over 20 countries worldwide. International delivery times vary by location, typically ranging from 7 to 14 business days.